13th Jun 2023
Post-Mortem: FL-IX Network Degradation Incident 0106132023
Post-Mortem: FL-IX Network Degradation Incident 0106132023
Date: 06/13/2023
Summary
This post-mortem report outlines the details and root causes of the network degradation incident that occurred on 06/13/2023. The incident affected a subset of IP routes in our MIA1 datacenter and resulted from a loop created by a member of the Florida ...
13th Jun 2023
[RESOLVED] Intermittent connectivity issues on a subset of IP routes at MIA1 - June 13, 2023 - Incident 0106132023
[Incident 0106132023 - RESOLVED] 09:34 UTC – This incident has been resolved. A member of the Florida Internet Exchange (FL-IX), our peering exchange service provider at MIA1, placed a loop on their port, which was mistakenly configured without a MAC filter on their end. The FL-IX resolved the issue, and we restored peering connectivity. All ...