[RESOLVED] VelociHOST outage on August 30, 2022 - Incident #8312201

Dear customers, On August 30, 2022, Eastern Time, VelociHOST suffered an outage that affected traffic in our Miami data center. Unfortunately, this location carries a significant amount of our Cloud Services traffic. The outage was triggered by a change that was part of an ongoing strategy to increase capacity and resilience on our network. The ...

[NORMALIZED] Florida Internet Exchange (FL-IX) traffic temporarily disabled. - CM12102021

Dear valued customer, In preparation to our maintenance window CM01120121 taking place on 12/11/2021, we have temporarily disabled all traffic to the Florida Internet Exchange (FL-IX). You may notice traffic shifting through transit providers during this event.  Further updates will be provided once connection to the FL-IX has been ...

[COMPLETED] Comprehensive Maintenance for MIA Data Centers on 12/11/2021 - Planned Impact Yes - CM01120121

*** Approved & Scheduled *** Planned start date: December 11, 2021, 09:00 ETPlanned end date: December 11, 2021, 17:00 ETCategory: InfrastructureType: ComprehensiveLocation/s: Miami Data Centers   Summary:  Dear Valued Customer, VelociHOST vendors and engineers will be performing maintenance on our entire infrastructure for our Miami ...

Emergency Hypervisors Maintenance Window at our MIA facility 09/04/2021 [Completed]

Dear Valued VelociHOST customer, VelociHOST strives to provide a safe and reliable cloud hosting service with best practices in world class security standards. Following this commitment, we are performing an emergency fan replacement to some of our VPS hypervisors that are presenting indicators of potential failure risk. The upgrade process ...