EVENT ID: 00120180505 IP connectivity has been restored

Dear Customers, At 01:30 PM EST Our IP connectivity has been restored. A failure on one of our DDoS Mitigating Appliances has blocked the fiber optic light from traversing to our core routers. We apologize for the inconvenience. We are evaluating extra measures to avoid this from happening again. For further information, please email us at ...

EVENT ID: 00120180505 Unplanned Loss of IP connectivity

Dear customers:

At 12:00 PM EST Our NOC became aware of loss of IP communication at our MIAMI Datacenter. We are actively working on investigating and resolving this issue. We apologize for the Inconvenience.

For further information, please email us at [email protected]