15th Oct 2022
[RESOLVED] Emergency security vulnerability upgrade October 15th 2022 Incident 10152201
Dear customers,
On October 15th, 2022, VelociHOST performed an emergency maintenance window that may have created traffic intermittency on your service. The outage was triggered by an emergency firmware upgrade on our Network Protection Platform that resolved a critical vulnerability on the affected appliances.
As part of our value-added cloud ...
31st Aug 2022
[RESOLVED] VelociHOST outage on August 30, 2022 - Incident #8312201
Dear customers,
On August 30, 2022, Eastern Time, VelociHOST suffered an outage that affected traffic in our Miami data center. Unfortunately, this location carries a significant amount of our Cloud Services traffic. The outage was triggered by a change that was part of an ongoing strategy to increase capacity and resilience on our network.
The ...
10th Dec 2021
[NORMALIZED] Florida Internet Exchange (FL-IX) traffic temporarily disabled. - CM12102021
Dear valued customer,
In preparation to our maintenance window CM01120121 taking place on 12/11/2021, we have temporarily disabled all traffic to the Florida Internet Exchange (FL-IX). You may notice traffic shifting through transit providers during this event.
Further updates will be provided once connection to the FL-IX has been ...
2nd Nov 2021
[COMPLETED] Comprehensive Maintenance for MIA Data Centers on 12/11/2021 - Planned Impact Yes - CM01120121
*** Approved & Scheduled ***
Planned start date: December 11, 2021, 09:00 ETPlanned end date: December 11, 2021, 17:00 ETCategory: InfrastructureType: ComprehensiveLocation/s: Miami Data Centers
Summary:
Dear Valued Customer,
VelociHOST vendors and engineers will be performing maintenance on our entire infrastructure for our Miami ...
